Shipping policy
Please note: Australia Post is experiencing some delivery delays. We thank you for your patience and understanding during this time.
AUSTRALIAN SHIPPING
STANDARD - FREE delivery within Australia for orders of $150 and above.
Delivered within 2–5 Business days*
$9.99 flat rate for orders under $150.
*The 2-5 Business Days for Australia Post Express delivery begins from the time the parcel is collected by Australia Post.
EXPRESS - $15 flat rate within Australia.
Delivered within 1-2 Business days*
*The 1-2 Business Days for Australia Post Express delivery begins from the time the parcel is collected by Australia Post.
**Customers should allow an additional two days for delivery to WA and locations outside of metropolitan areas.
All deliveries must be signed for upon arrival. If you are not present to sign, Australia Post will leave your parcel at the closest Australia Post Office. We unfortunately do not offer an "Authority To Leave" option.
Orders placed before 12pm Monday - Friday will be processed on the same day. Order placed after 12pm or on weekends will be processed within 24 hours of the next business day (in-stock items only).
FAI & BLAIR advise that you indicate your daytime address for delivery purposes. We use Australian Registered Post - Upon shipment, you will receive a shipment confirmation email with your tracking number.
To track your purchase with Australia Post, click here and enter your tracking number.
Delivery dates supplied by FAI & BLAIR are a best estimate only and FAI & BLAIR will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
NEW ZEALAND SHIPPING
FREE express shipping to New Zealand for orders over $350.
Delivery timeframe 1-2 business days.
$33 worldwide flat rate for orders under $350.
INTERNATIONAL SHIPPING
FREE express shipping worldwide for orders over $500.
$33 worldwide flat rate for orders under $500.
Delivery timeframe 2–5 business days depending on your location.
FAI & BLAIR use DHL Express for all international orders and will require a signature upon delivery.
Upon shipment, you will receive a shipment confirmation email with your tracking number.
To track your purchase please click here and follow the prompts.
PLEASE NOTE: When orders shipped internationally reach their destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.
Unfortunately, FAI & BLAIR cannot be held responsible for any possible custom duties, foreign taxes or other fees which may be enforced. These will remain the responsibility of the customer. Please contact your local customs office for further information.
For any further questions on shipping please email customercare@faiandblair.com